Once you bring your tree home:

You may notice some crispy brown needles 'inside' the tree, clinging to the branches.  Pine trees shed their inside needles every fall, and sometimes these needles lodge among the branches. This is normal for a evergreen; it is not the sign of an 'old' tree. Also, our pre-cut trees are cut fresh daily.

To keep your tree fresh as long as possible, we recommend:

Once you have the tree home, make a fresh cut, straight across the tree trunk about an inch above the original cut. This re-opens the tree stem 'arteries' so it can take up water. Then, plunge the trunk end immediately into fresh water. Do not let the water level drop below this fresh cut in your display stand, or a seal will again form, and you'll need to cut it again. [And, this would require tipping your tree, and the lights and ornaments on it...]

Christmas trees can absorb up to a gallon of water per day. A well-watered tree is much less of a fire hazard and will scent your home much better than a dry one. So, check and refill the water in your tree's stand at least daily.
-----
Open daily from Thanksgiving Day to December 23rd, 8am to 5pm.